SASSA SRD R370 Updates 2024: To have an updated phone number with the SASSA grants is a necessity to receive the grant values. SASSA sent the payment details and message related to the payments on the registered mobile number.
If a person has changed the phone number, he must update the new phone number with the SASSA grants application form. In some cases, people have reported that someone else has updated the phone number, in this case also, the phone number should be correct and updated.
In this article, we will discuss the steps to change the phone number with the SASSA grant account.
Why do you need to update the phone number with SASSA SRD R370?
When a person registers for any grant like SRD gran or other, the application form of SASSA has a field of phone number, all of the applicants are required to fill in the details of the active phone number, SASSA needs the phone number of the person for the following reasons.
- SASSA sends the message that payment is expected for the SRD grant.
- During the registration process and other tasks like status checks, SASSA sends an OTP message to the registered phone number to confirm the authenticity of the person.
- If there are any modifications in the process of SASSA for the SRD grant, you get notified on the phone number.
- A person can reset the password for the SASSA account using the phone number.
- All the updates of the SASSA grants will be sent on the mobile number.
Now, the question arises, when you submit the phone number with the SASSA application form, what is the need to update the phone number, check the below reasons.
- Permissioned modification: When a person buys a new phone number, it is required to update the phone number with the SASSA account.
- Unauthorized change: Sometimes, fraudulent people change the phone number of random people or targeted people, in that case, you need to have the correct phone number with the SASSA account.
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How to Update Phone Number in the SASSA SRD R370 Account?
Anyone can update the contact details like phone number in the SASSA account online. The steps to update the phone number with the SASSA SRD account are given below.
- Open the official website of SASSA, the link is here https://srd.sassa.gov.za/sc19/contact.
- You will have the option to Update contact information, click on the option, and check the contact details there in your SASSA account.
- SASSA will ask for the details to verify the identity of the person. For this, provide the South African ID, which is a 13-digit number.
- Then, enter the current phone number at the proper place.
- Now, enter the new phone number in the required place.
- Click on the update button to update the new phone number with the SASSA account.
- SASSA will send the verification message that the phone number is updated for this SASSA ID. You will get the updated message on the new phone number.
How Can I Report a Change in My Unauthorized Phone Number?
If you did not get any update message or payment message from SASSA for a long time, it means there is some issue with the SASSA account. You should check the SASSA account details by visiting the online website of SASSA. If you noticed that the phone number is not yours, in that case, some hacker has updated your phone number in the SASSA account. You need to pay attention to this issue, your account is hacked by someone. In this case, you should immediately inform SASSA about this unauthorized activity. The steps to be followed in the case of unauthorized access are given below.
- Open the official website of SASSA.
- Then, go to the security concern page on the SASSA website.
- The link to the page is srd.sassa.gov.za/sc19/auth.
- The SASSA website will ask for the ID number of a person, your SASSA ID number will be a 13-digit number, so enter that.
- Write there that someone has changed the phone number of your SASSA account without your consent.
- Or you can call the officials of SASSA on the toll-free number- 0800 601 011.
- SASSA will take proper actions to provide security to you and other persons also if there is a loophole in the software system.
FAQ
How many times does SASSA allow you to update the phone number?
When you need to update the phone number, you will be allowed to update the phone number. The frequency of updating the phone number in the SASSA account is not given.
What if I did not have a mobile number?
You should obtain a personal phone number, all the updates will be given on the phone number.